Survey: Patients Strongly Prefer Off-Campus Healthcare Experiences

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In an effort to uncover critical insights into patient behavior and serve as thought leaders within the healthcare real estate industry, Physicians Realty Trust (the “Company”) commissioned an independent survey in five of the Company’s largest markets to better understand consumer perceptions of healthcare facility safety within the context of the COVID-19 pandemic.

CVR and Carmichael & Company, healthcare consultants based in Indianapolis, conducted the panel-based survey for the Company, surveying the Atlanta, Dallas, Louisville, Minneapolis, and Phoenix markets. A total of 2,018 respondents were surveyed, resulting in an average margin of error of 2.19% across the five markets.

Strong Consumer Preference for Off-Campus Medical Facilities

The research revealed that when seeking medical treatment, the overwhelming majority of respondents prefer to receive care in an off-campus medical facility located a mile or more from a hospital campus. Based on survey results, this trend is likely to continue for the foreseeable future due to COVID-19, especially given concerns regarding a possible resurgence of the virus later this year.

“The findings affirm our long-term observations in consumer attitudes and validate the Company’s continued investment strategy targeting off-campus medical office buildings,” said John T. Thomas, President and CEO of Physicians Realty Trust. “As thought leaders in the healthcare industry, we commissioned this research to advance our understanding of COVID-19’s impact on our business, as well as provide insight and guidance to our healthcare partners.”

In the report, respondents also provided insights on enhanced safety and hygiene protocols, spokesperson preferences for COVID-19 communication, and other shifting perceptions of healthcare highlighted by the pandemic.

“For many years, consumers and physicians have been seeking services at locations convenient to them and their homes, often away from hospital campuses,” Thomas added. “This study verifies that especially in light of COVID-19 safety and cleanliness concerns, consumers strongly prefer medical office facilities located away from the hospital campus.”

The Company is sharing these findings with its healthcare partners and stakeholders to increase awareness and better understand healthcare consumers’ decisions.

To access the report, go to www.docreit.com/research.

 

Source: PRNewswire

Encouraging Signs For MOB Development

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Since the onset of the COVID-19 pandemic, most health systems have been forced to put most their efforts into surviving the crisis, leaving little time to think about growing their ambulatory networks and initiating new medical office building (MOB) development projects.

In recent weeks, however, with the opening up of non-elective surgeries in most states, there are reports that this could be changing.

According to Ben Ochs, CEO and managing partner of one of the healthcare real estate (HRE) sector’s most-active development firms in recent years, Media, Pa.-based Anchor Health Properties, requests for proposals (RFPs) from the health systems are starting to resurface.

“Instead of actively pursuing development deals with health systems during the throes of the pandemic and knocking on their doors, Anchor has been, for the most part, waiting for the health systems to be the initiators,” Ochs noted. “That said, we have seen a number of system-sponsored RFPs come out … and I think at last count we’re in the middle of responding to about four, right now, which I think is a very positive sign.”

Mr. Ochs was one of three panelists to take part in a June 10 HRE webinar titled, “State of the Industry: What’s the Outlook for 2020 from an Investment, Development and Leasing/Operations Perspective?”

The two-part online event, sponsored by Atlanta-based InterFace Conference Group, began with a panel discussion on investment. That was followed by a session on development that featured Mr. Ochs, along with Mark Davis of longtime Minneapolis-based HRE development firm Davis, and Chad Henderson of Pensacola, Fla.-based Catalyst Healthcare Real Estate (HRE). HREI™ Publisher Murray W. Wolf moderated the development discussion.

 

Source: HREI

Investors Expect Big Second Half: MOB Buyers Discuss State Of Market During InterFace Webinar

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After the initial shock of the fallout of the COVID-19 pandemic, it looks as if the healthcare industry, and subsequently the healthcare real estate (HRE) sector, is getting back on track.

“We collected 96 percent of our rents (in April), but the providers and our tenants were really scared,” said Chip Conk, CEO and founder of Nashville, Tenn.-based Montecito Medical Real Estate, which has a portfolio of about 3 million square feet of medical office space under management. “They didn’t know anything about what was really going to happen. However, by last week, we have seen from our tenants, I think, a little bit of stabilization in terms of where they are psychologically, and we actually had some requests that got totally paid back. Overall, the sector, at least our tenants, seems to be stable … COVID could come back, but overall we’re feeling a lot better than we were 90 days ago, as a company.”

As a result of such stability in the HRE sector, demand and pricing remain quite strong for medical office buildings (MOBs), according to panelists who took part in a June 10 webinar exploring how the sector is faring during the pandemic.

Sponsored by Atlanta-based Interface Conference Group, part of France Media Inc., the event was titled, “State of the Industry: What’s the Outlook for 2020 from an Investment, Development and Leasing/Operations Perspective?”

In addition to Mr. Conk, the discussion, moderated by Mindy Berman, senior managing director and an MOB sales broker with Jones Lang LaSalle Inc. (NYSE: JLL), also included: Robert Hull, executive VP with Nashville-based Healthcare Realty Trust (NYSE: HR); and Peter Westmeyer, president and managing principal with Chicago-based MBRE Healthcare.

As noted, the strength of the MOB sector amid the fallout from the pandemic has kept the product type on the radar screens of many investors, according to the panelists, whose firms are among those that have remained as active as possible in the market.

 

Source: HREI